Shipping Information
When can I expect my order?
- U.S. Standard Orders: 12-17 Days
- U.S. Expedited Overnight Orders: The following Business Day if placed Monday-Friday by 11:30 AM ET
- We know as soon as you click the “Pay Now” button, you’ll be anxiously waiting for your new glasses to arrive.
- We’ll do everything in our power to meet our promised shipping dates. You will receive standard orders within 12-17 business days after placing your order.
What if there are shipping delays?
While we like to think we’re good at everything, there are a few areas beyond our control. And unfortunately, that includes shipping. During high-shipping times like the holidays, your order could potentially experience minor delays. But don’t worry. If that happens, we’ll be sure to reach out via email to update you. Thanks for your patience, and we hope our glasses are worth the wait!
What are your shipping costs?
- A key focus for us is providing the highest-quality products at the lowest-available cost. That’s why we always offer free standard shipping (12-17 day delivery) on all non-prescription orders over $50.
- We also offer U.S. Standard Shipping on orders below $50 for $4.95, 7-10 Day Shipping for $12.00, and 3-7 Day Shipping for $19.00.
- Expedited shipping is not available for Puerto Rico or APO.
Holiday Shipping
What shipping timelines can we expect during the holidays?
While we like to think we’re good at everything, there are a few areas beyond our control. And unfortunately, that includes shipping. During high-shipping times like the holidays, your order could potentially experience minor delays. But don’t worry. If that happens, we’ll be sure to reach out via email to update you. Thanks for your patience, and we hope our glasses are worth the wait!
What is the last day to place my order to get it in time for the holidays?
STANDARD SHIPPING OPTION
- 2025 holiday dates will be posted as soon as the couriers release their transit timelines
EXPEDITED 2 DAY* SHIPPING OPTION
- 2025 holiday dates will be posted as soon as the couriers release their transit timelines
EXPEDITED OVERNIGHT* SHIPPING OPTION
- 2025 holiday dates will be posted as soon as the couriers release their transit timelines*OVERNIGHT and 2 Day only applicable to the United States. Does not include weekend delivery. Transit times are delayed for holidays and are not guaranteed.**Orders placed after the specified dates and times cannot be guaranteed for holiday arrival.
Delivery Issues
I never received my product, but it says it was delivered. What do I do?
First, please confirm that your shipping address is correct. Then, reach out to the carrier for guidance on tracing your package. If they cannot locate your package, please call us and we’ll help get you what you ordered!
My tracking status says it was returned to sender. What do I do?
If your order was undeliverable or returned to sender, please reach out to our customer service team and we will send you a new shipment.
What happens when I receive the wrong item in my order?
We’re sorry for any inconvenience. Please reach out to our customer service team, and we will help get you the correct products you ordered.
Thank you for choosing Nreacuts, any query pls email us: sales@nreacuts.com, you will be in touch in 24 hours.
